CHC52015 Diploma of Community Services

Course Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Detailed Course Information

The target group for the assessment of CHC52015 Diploma in Community Services (Case Management) through AIET is current Community Services Workers (or an equivalent. eg: Community Health Workers) in the Australian Community Services Sector who are interested in achieving CHC52015 (specializing in Case Management) through an RPL/CT pathway only.

As such this target market will have the following characteristics:

  1. Can evidence a minimum of 2 years recent work as a Community Services Worker in the Australian Community Services Sector which covers more than the required 100 hours minimum work requirement on work premises
  2. Receive a satisfactory in the AIET LLN test
  3. Has access to a registered Community Services work environment in which they work in and supervise a team and have access to a range of clients with complex needs.
  4. Can obtain written permission from employers/agents that:
    • They can undertake their RPL process on worksite – which includes worksite visits by the AIET assessor,
    • use workplace documentation and clients, client information and third-party reports,
    • can undertake the required 100 hours minimum work requirement on work premises
  5. Are only interested in being assessed through RPL and CT

  6. Can provide certified evidence of unit requirements

  7. Understand that AIET will only provide assessment by RPL and CT, that this is provided as fee-for-service only, no further gap assessment or gap training will be provided by AIET and that if the assessor does not cite sufficient evidence to warrant the awarding of RPL and/or CT within the assessment duration then the assessor will not award RPL or CT as an outcome (this decision being subject to Appeal and Complaint )

Training Package
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
There are no formal entry requirements for this qualification

AIET Entry Conditions and Pathways
To optimize the chances of students achieving their assessment goals AIET has the following entry requirements. All applicants must:

  1. Be over 18 years old ( AIET does not assess underage students ).
  2. Receive a satisfactory in the AIET LLN test.
  3. Have a minimum of 2 years recent experience working as a Community Service Worker (or an equivalent eg Community Health Workers) in the Australian Community Services Sector to allow maximum time for the applicant.
  4. Be currently working in the Community Services Sector. Require to complete 100Hours in the workplace.
  5. underaged persons in Australia requires Police Child Protection Clearance.
  6. Require a Police check
  7. Have access to a registered Community Services work environment in which they work in and supervise a team and have access to a range of clients with complex needs.
  8. Be able to obtain written permission from employers/agents that:
    • They can undertake their RPL process on worksite – which includes worksite visits by the AIET assessor,
    • use workplace documentation and clients, client information and third party reports
    • can undertake the required 100 hours minimum work requirement on work premises
  9. Require a learning outcome through RPL and CT.
  10. Be able to provide certified evidence of unit requirements.
  11. Understand that AIET will only provide an assessment by RPL and CT, that this is provided as fee-for-service only, no further gap assessment or gap training will be provided by AIET and that if the assessor does not cite sufficient evidence to warrant the awarding of RPL and/or CT within the assessment duration then the assessor will not award these or any outcomes (which is subject to AIET Appeal and Complaint ).

Graduates of the CHC52015 Diploma in Community Services are eligible to gain employment as qualified

  • Community Care Manager

  • Coordinator of Volunteer Work

  • Community Services Coordinator

  • Care Team Leader

  • Assistant Community Services Worker

Total Units: 16

Core Unit: 8

Elective Units: 8

Core and elective units support the overall integrity of the Australian Qualifications Framework (AQF) level of this qualification and contribute to a valid, industry-supported vocational outcome.

Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialization:

  • at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)
  • at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social
    Housing)
  • all Group C electives must be selected for award of the Diploma of Community Services (Statutory &
    forensic child, youth & family welfare).
  • All electives chosen must contribute to a valid, industry-supported vocational outcome.
  • Students have the right to select other elective units if they choose to do so. Please
    check this link to view the full list of electives.

https://training.gov.au/training/details/CHC52015

Code Course Title Unit
CHCCCS007 Develop and implement service programs Core
CHCCOM003 Develop workplace communication strategies Core
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCDIV003 Manage and promote diversity Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
HLTWHS004 Manage work health and safety Core
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues Elective
CHCMHS011 Assess and promote social, emotional and physical wellbeing Elective
CHCMHS003 Provide recovery oriented mental health services Elective
CHCMHS001 Work with people with mental health issues Elective

Group A Electives; CASE MANAGEMENT specialisation

CHCCSM004 Coordinate complex case requirements Elective
CHCCCS004 Assess co-existing needs Elective
CHCCSM005 Develop, facilitate and review all aspects of case management Elective
CHCCSM006 Provide case management supervision Elective

Qualification Mapping Information

No equivalent qualification.

Links
Companion Volume implementation guides are found in VETNet – Website

CHC52015: full qualification is: $3,200, (includes all administrative fees).

Payment 1 $200 as a deposit due before formal commencement of the RPL process.
Payment 2 $1,500 is due after one week.
Payment 3 $1,500 is due after the completion of the RPL process and before the issue of certification

Other Charges
Certification Reissuance: $22 per item
CHC52015: $200 per unit to attempt a unit of competency again after final submission (within the original course duration)
Extra Course duration: CHC52015: $114 pw
Candidates will not be able to proceed or receive certification if they have not met their fee obligations.

Free Skill Assessment

Free skill assessment helps you to identify the right qualification that matches your skills and show you what needs to be done to achieve the qualification.

Evidence

Provide as much information about your skills, experiences and previous training as possible. The evidence could include employment references, resume, testimonials, performance portfolio, photo/videos, certificate/transcripts of the previous qualifications.

Competency Conversation

Once the assessor has reviewed the evidence you supplied, they will contact you for competency conversation, this may include practical observation if required. They will assign a trainer to upskill you if there are gaps in skills and knowledge against the whole qualification.

Qualified

You will receive nationally recognised qualification certificates from our partner college, which you can use to claim promotion, obtaining licences or for immigration purpose.

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